What is Managed Service?
With Managed Services we provide advanced support to small businesses & web developers
who do not have the right technical skills or expertise to manage their servers.
Server Set Up
Migrating your
website
Proactive monitoring & round-the-clock support
Security & server hardening solutions
Our Managed Services empowers you to drive your online business while
we provide strong backbone support. You can easily reach out to us via phone, chat or ticket!
Key Benefits of Managed Services
Round the Clock Support
We provide 24x7 advanced support to our Managed Services customers, which include proactive monitoring, server management, minimum downtime, etc
Expert Technical Solutions
Our expert team provides continuous technical assistance for setting up servers, migrating websites, server hardening, storage management etc.
Applications & Support
We provide application stack optimizations, OS hardening, migration, 3rd party application installations & complete administrative control.
Features of Managed Services
| Services | without Managed Services | with Managed Services |
|---|
Server & Application setup
| Server Set Up | ||
| FTP Client setup | ||
| Site Migration | ||
| DNS Setup | ||
| Web Server configuration | ||
| PHP Version upgrade | ||
| SSL Installation | ||
| Email client setup | ||
| Server rebuild | ||
| MySQL upgrade | ||
| 3rd party application installation |
Security
| Server hardening | ||
| Email spam review | ||
| Firewall rule configuration | ||
| Security audit | ||
| Patching | ||
| Content recovery | ||
| Setup local backup | ||
| Process IP delist (free delist requests) | ||
| Cloudflare Configuration * | ||
| KernelCare Configuration * |
Optimization
| Apache optimization | ||
| MySQL optimization | ||
| Permissions ownership audit | ||
| PHP configuration changes | ||
| Disk space audit | ||
| Database management | ||
| Advanced performance analysis |
Additional features
| Server Monitoring | ||
| Backups & Restoration * | ||
| Softaculous Configuration * |
FAQs
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Q. What is the difference between Self-Managed Servers and Fully Managed Servers?
If you have a Self-managed Server,we continue to support hardware & network aspects of your server, while the rest is looked after by your in-house IT experts.
Whereas, when you choose to opt for a fully Managed Server, along with the management of hardware & network aspects, we take complete care of server administration. We provide you with technical expertise & advanced support for security, upgrades, optimization and proactive monitoring so that you can focus on your application and growing your business. -
Q. What are all the services & products covered under Fully Managed Servers?
The entire list of applications, products and services which are provided can be viewed here
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Q. What is the eligibility to purchase Managed Server services?
Managed Services is available with any VPS or Dedicated Servers purchased from our brand. Managed Services can be purchased as an add-on service over your VPS or Dedicated server.
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Q. Is there a refund policy available with Managed Services?
The Managed Services product is not covered under the money-back guarantee policy.
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Q. Do I still get root access to my Managed Hosting Server?
Yes, our Managed VPS comes with full root access, which means you have full administrative control of your server. With root access, you get complete control of your Managed VPS Server and can choose to install any software you wish to. In order to ensure a high quality of service, we would require that you provide access to our Support team at all times.